Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use our services and purchase our law enforcement vehicle mods.

Last updated: September 2025

Introduction

MF Productions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or purchase our law enforcement vehicle modifications for GTA roleplay.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

  • Name and contact information (email address, Discord username)
  • Payment information (processed securely through third-party payment processors)
  • Account credentials and preferences
  • Communication records (support tickets, Discord messages)

Usage Information

  • Website usage data and analytics
  • Download history and product preferences
  • Server information and technical specifications
  • IP address and device information

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

How We Use Your Information

Service Delivery

  • • Process orders and payments
  • • Provide download access
  • • Deliver customer support
  • • Manage subscriptions

Communication

  • • Send order confirmations
  • • Provide technical support
  • • Share product updates
  • • Send newsletters (opt-in)

Improvement

  • • Analyze usage patterns
  • • Improve our products
  • • Enhance user experience
  • • Develop new features

Legal Compliance

  • • Comply with legal obligations
  • • Protect against fraud
  • • Enforce our terms
  • • Respond to legal requests

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, processing payments, or providing customer support. These providers are bound by confidentiality agreements.

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of our users or the public.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

🔒

Encryption

All sensitive data is encrypted in transit and at rest

🛡️

Access Controls

Limited access to personal information on a need-to-know basis

🔍

Monitoring

Regular security audits and monitoring of our systems

Your Rights

You have certain rights regarding your personal information. You may:

Access

Request access to your personal information

Correction

Request correction of inaccurate information

Deletion

Request deletion of your personal information

Portability

Request a copy of your data in a portable format

Objection

Object to certain processing of your information

Withdrawal

Withdraw consent for marketing communications

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods

  • Account Information: Retained while your account is active and for 2 years after closure
  • Purchase Records: Retained for 7 years for tax and legal compliance
  • Support Communications: Retained for 3 years for service improvement
  • Analytics Data: Retained for 2 years in anonymized form

Third-Party Services

Our website and services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties.

Payment Processors

We use secure third-party payment processors to handle transactions. Your payment information is processed directly by these providers and is not stored on our servers.

Discord Integration

Our Discord server is operated by Discord Inc. Please review Discord's privacy policy for information about how they handle your data.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email

privacy@mfproductions.com

Discord

Join our Discord server for support